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Party Prep

Have a question?

We've put together our most frequently asked questions and their answers here but we're always happy to assist you personally!

  • Booking our Entertainers
    To book one of our entertainers you will need to fill out our booking form located Here. If you need any help filling out our booking form or have any questions at all you can use the chat feature on our website or email us at EnchantYourParty@gmail.com. Next Steps: You will receive an email with your Quoted Price and a Service Agreement. To accept the quote please sign the service agreement (the agreement is 100% digital). After your agreement is signed you will be emailed an invoice for your 50% deposit payment. After your invoice is paid you're officially booked and will be emailed your reservation confirmation.
  • Deposits & Final Payment
    Deposits A 50% non-refundable deposit is required to reserve an event date and time. You will be emailed your deposit invoice after you sign your service agreement. We do not accept personal checks or cash at this time. Accepted payment methods are debit or credit Visa, Mastercard, Discover, and American Express. Final Payments Final payment is due 2 weeks (14 days) before your reserved date. If we have not received final payment for an event 14 days before its reserved date then that event may be subject to cancellation.
  • Cancellations and Rescheduling
    Cancellations & Rescheduling If you need to reschedule your event date, your deposit will be applied to the new date. We do not charge a rescheduling fee. ​ If you need to cancel your event, all deposits are non-refundable but we will work with you to reschedule your event. ​ In the very rare event that we need to cancel, you will be eligible for a full refund plus a 20% discount on your next scheduled event. If you need to reschedule your event please let us know as soon as possible. Available dates/times are limited on short notice but we will work with you to the best of our ability for a date/time that works for you.
  • Payments and Payment Methods
    We accept debit and credit card payments from Visa, Mastercard, Discover, and American Express. All payments are done by emailed invoices. We do not accept personal checks at this time. If your company is paying for our services we do accept company issued checks, however, they must be ready for us to pick up two weeks before your event date.
  • Can you hold a date for me without paying a deposit? (Also called penciling in an appointment)
    No, we cannot hold dates/times without a deposit being paid. A 50% deposit is required at booking to hold your day and time.
  • Booking our Entertainers
    To book one of our entertainers you will need to fill out our booking form located Here. If you need any help filling out our booking form or have any questions at all you can use the chat feature on our website or email us at EnchantYourParty@gmail.com. Next Steps: You will receive an email with your Quoted Price and a Service Agreement. To accept the quote please sign the service agreement (the agreement is 100% digital). After your agreement is signed you will be emailed an invoice for your 50% deposit payment. After your invoice is paid you're officially booked and will be emailed your reservation confirmation.
  • Deposits & Final Payment
    Deposits A 50% non-refundable deposit is required to reserve an event date and time. You will be emailed your deposit invoice after you sign your service agreement. We do not accept personal checks or cash at this time. Accepted payment methods are debit or credit Visa, Mastercard, Discover, and American Express. Final Payments Final payment is due 2 weeks (14 days) before your reserved date. If we have not received final payment for an event 14 days before its reserved date then that event may be subject to cancellation.
  • Cancellations and Rescheduling
    Cancellations & Rescheduling If you need to reschedule your event date, your deposit will be applied to the new date. We do not charge a rescheduling fee. ​ If you need to cancel your event, all deposits are non-refundable but we will work with you to reschedule your event. ​ In the very rare event that we need to cancel, you will be eligible for a full refund plus a 20% discount on your next scheduled event. If you need to reschedule your event please let us know as soon as possible. Available dates/times are limited on short notice but we will work with you to the best of our ability for a date/time that works for you.
  • Payments and Payment Methods
    We accept debit and credit card payments from Visa, Mastercard, Discover, and American Express. All payments are done by emailed invoices. We do not accept personal checks at this time. If your company is paying for our services we do accept company issued checks, however, they must be ready for us to pick up two weeks before your event date.
  • Can you hold a date for me without paying a deposit? (Also called penciling in an appointment)
    No, we cannot hold dates/times without a deposit being paid. A 50% deposit is required at booking to hold your day and time.
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